A few years ago, many hospitals dove into the electronic payments environment. They used their bank partners as a stepping stone into ePayables; many believing they would achieve high supplier enrollment. Unfortunately, those bank ePayables programs put little effort into supplier engagement. Consequently, many hospitals’ ePayables programs never reached a level of supplier participation (many never even exceeding 15% of supply spend) that could create significant rebate revenue, process efficiencies, or cost savings.
Don't let past experiences with weak bank ePayables programs discourage you. Reach out to a non-bank payment services provider and learn how full payment management and high supplier engagement can be achieved by partnering with these highly-flexible organizations.